State Farm® Insurance Agent Cecy Diaz Win
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelli Taylor
October 30, 2025
5
out of
5
rating by Kelli Taylor
"I needed to access my roadside service and Princess walked me through the app to get me to work!!! She’s AWESOME!!"
We responded:
"Kelli, thank you for sharing your experience! I'm happy to hear that Princess was able to assist you with the app and help you get to work. We appreciate your feedback and are always here to support you with any needs. Let us know if there's anything else we can do for you!"
Tanner Owens
October 30, 2025
5
out of
5
rating by Tanner Owens
"Kaitlyn is the best!"
We responded:
"Thank you, Tanner! I'm happy to hear that Kaitlyn provided you with such a great experience. Our team is dedicated to delivering excellent service, and it's wonderful to know Kaitlyn is making a positive impact. If you need anything else, feel free to reach out!"
road service 1
October 23, 2025
1
out of
5
rating by road service 1
"I was with GEICO insurance and she kept calling me to get insurance with them for $300 cheaper so I told her I wanted an insurance for two vehicles for full coverage for 6 months and they charged my credit card for almost $3000 and I still kept receiving emails from them that I had to pay $157 I also received a letter that I had to pay $463.90 for safety the insurance doesn't end till December so that makes no sense and after all they charged me 482.51 with out my permission because I don't even have automatic payments and they called me to pay another $157 and I said if this was over and they said yes and I received another letter that I had to pay another $463.90 and they threatened me that they were going to cancel my policy I don't feel safe my child driving like that I will never hire this agency again and the insurance company"
We responded:
"We’re really sorry to hear about your frustration and confusion with your policy, we completely understand how stressful that can be. Our goal is always to keep things as clear and simple as possible for our customers. Our notes show that our team reached out a few times to review the billing changes and help explain what impacted your rate, but we’d love another opportunity to go through everything together. Please reach out to our office so we can personally review your account and make sure everything is clear, accurate, and handled the right way. We truly appreciate your feedback and the chance to make this right for you."
Erika Wos
October 11, 2025
5
out of
5
rating by Erika Wos
"Great service and thank you to karla for getting me in quick"
We responded:
"Thank you, Erika! I'm happy to hear that you received great service and that Karla was able to assist you promptly. We appreciate your feedback and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
Francisco Trujillo
October 9, 2025
5
out of
5
rating by Francisco Trujillo
"Candice is incredible! Very knowledgeable and professional. She walked me through every step setting up my new policy. Great communication and adaptability. I could not have asked for a better person to guide me through this process! Thank you Ms. Candice!!!"
We responded:
"Francisco, thank you for your fantastic feedback! I'm delighted to hear that Candice provided such knowledgeable and professional service while guiding you through your new policy setup. Her dedication to clear communication and adaptability is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
A O
October 7, 2025
5
out of
5
rating by A O
"Lupe, and Kaitlyn were great! Thank you."
We responded:
"Thank you, A O! I'm happy to hear that Lupe and Kaitlyn provided you with great service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
amir poorghani
October 7, 2025
5
out of
5
rating by amir poorghani
"Nick was very helpful and he helped me save a lot of money on both my renters and auto insurance."
We responded:
"Thank you, Amir! I'm happy to hear that Nick was able to assist you with your insurance needs. We appreciate your feedback and are always here to help with any questions or future needs. Thanks for choosing us!"
Penelope LaLonde
October 6, 2025
5
out of
5
rating by Penelope LaLonde
"Mrs Lupe was amazing! She saved us around $500 as well as being very funny and polite!"
We responded:
"Thank you, Penelope! I'm so happy to hear that Lupe made such a positive impact and helped you save money. Her humor and politeness are truly appreciated by our team. If you need anything else, feel free to reach out!"
Jacob Wiggins
October 6, 2025
5
out of
5
rating by Jacob Wiggins
"Lovely and seamless process while also having a polite and wonderful conversation. Miss Lupe saved me and my lovely wife tons of money"
We responded:
"Thank you, Jacob! I'm happy to hear that Lupe was able to assist you and your wife so effectively. It's wonderful to know that the process was smooth and enjoyable for you both. If there's anything else we can do for you, just let us know!"
Natalie Jones
October 6, 2025
5
out of
5
rating by Natalie Jones
"Great experience! Very patient and knowledgeable agent!"
We responded:
"Thank you, Natalie! I'm happy you had a great experience with our office. Your kind words about our patience and knowledge mean a lot. If you ever need anything else, feel free to reach out!"
Rachel Mozingo
October 5, 2025
5
out of
5
rating by Rachel Mozingo
"I’ve had such a great experience working with Olivia Alaniz and her team at State Farm. From the very beginning, She's been friendly, responsive, and genuinely focused on helping me find the best coverage for my needs. She takes the time to explain every detail clearly and never make me feel rushed or pressured. What I appreciate most is her consistency—whether I have a quick question about my policy or need guidance after a claim, I always get timely, professional, and compassionate service. It’s rare to find an insurance agent who truly goes above and beyond, but Olivia Alaniz absolutely does. Highly recommend!"
We responded:
"Thank you, Rachel, for sharing your wonderful experience! I'm delighted to hear how Olivia and the team have been able to provide you with such attentive and thorough service. It's fantastic to know that their dedication to clear communication and support has made a positive impact on your insurance journey. We’re always here to assist with any questions or needs you might have!"
Dorothy Webster
September 30, 2025
5
out of
5
rating by Dorothy Webster
"Just moved from Colorado and found state farm agent Cecy Win agency. Dealt with Tamara, she made the transition so easy, explained everything in detail. Great experience!! I everyone is do friendly at that office, couldn’t be more please"
We responded:
"Thank you, Dorothy! I'm so happy to hear that Tamara made your transition smooth and that you had a great experience with our office. We strive to provide detailed and friendly service to all our customers. If you need anything else, feel free to reach out!"
Jericca J
September 30, 2025
5
out of
5
rating by Jericca J
"PLEASE COME TO THIS GUY HE IS A GREAT PERSON VERY HELPFUL AND HE WILL GOET YOU TOGETHER. HE IS ALSO A GREAT COMMUNICATER."
We responded:
"Jericca, thank you for your enthusiastic feedback! I'm happy to hear that you found the service helpful and communication effective. If you ever have more questions or need assistance, feel free to reach out. We're here for you!"
This is Me
September 30, 2025
5
out of
5
rating by This is Me
"James Khong was amazing! He spent a lot of time making sure I understood my policy and helped me get better coverage. After my calls with James, I feel much more secure with my insurance."
We responded:
"Thank you! I'm so happy to hear that James took the time to ensure you understood your policy and helped you find better coverage. Feeling secure with your insurance is important, and I'm glad we could assist you with that. If you have any more questions or need further assistance, feel free to reach out anytime!"
High And Below
September 30, 2025
5
out of
5
rating by High And Below
"I had a great experience with James. He really went above and beyond to help me last week. The service was amazing, and for once, I felt respected and like my situation was being listened to. James was easy to talk to and was patient with me when I had questions."
We responded:
"Thank you! I'm happy to hear about your positive experience with James. It's wonderful to know that he provided attentive and respectful service. We appreciate your feedback and are here for any future needs!"
peggy slater
September 26, 2025
5
out of
5
rating by peggy slater
"Tamara is wonderful and knowledgeable. Very energetic. I am moving to another state and Tamara made the transition easy Thank you"
We responded:
"Peggy, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Cecy"
Shawn Davis
September 25, 2025
5
out of
5
rating by Shawn Davis
"Carla was very helpful with everything I needed. Made the process simple & very understanding."
We responded:
"Dear Shawn, our team specially Tamara strive to always provides a great customer service . Thank you for your words of appreciation !"
Anna Sawyer
September 25, 2025
5
out of
5
rating by Anna Sawyer
"Brenda was very helpful"
We responded:
"Thank you, Anna! I'm happy to hear that Brenda was able to assist you. Our team is dedicated to providing helpful service. Let us know if there's anything else we can do for you!"
Fernando Figueroa
September 25, 2025
5
out of
5
rating by Fernando Figueroa
"Brenda was very professional and at same time very kind. She gave me a quote in a timely manner and answered all my questions very thoroughly..I highly recommend her!!-"
We responded:
"Thank you, Fernando! I'm happy to hear that Brenda provided you with professional and kind service. It's great to know she was able to assist you promptly and thoroughly. We appreciate your recommendation and look forward to helping you with any future insurance needs. Let us know if there's anything else we can do for you!"
Dylan Pak
September 24, 2025
5
out of
5
rating by Dylan Pak
"Best service hands down, thanks to my girl Nayeli."
We responded:
"Thank you, Dylan! I'm happy to hear that Nayeli provided you with such excellent service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Kaitlyn Diaz
September 24, 2025
5
out of
5
rating by Kaitlyn Diaz
"Cecy and her team have been incredible with getting my policies set up and making sure I have all the coverage and protection my family and I need. Kaitlyn (happy coincidence) was super helpful my last call in. Thank yall so much!"
We responded:
"Thank you, Kaitlyn! I'm so glad to hear that our team was able to assist you with setting up your policies and ensuring your family's protection. It's wonderful that Kaitlyn was helpful during your last call as well. We appreciate your kind words and are always here to help with anything you need. Thanks for choosing us!"
isaias alaniz
September 24, 2025
5
out of
5
rating by isaias alaniz
"Have a great conversation with Olivia and I have confidence in making a switch for the safety and security of my vehicle. She was very easy to talk to and thought I had a few questions and was having difficulty trying to get my words conveyed properly, she made sure to understand all I had to ask and broke everything down to ensure I would be taken care of. Thank you very much!"
We responded:
"Thank you, Isaias, for sharing your experience! I'm happy to hear that Olivia was able to assist you effectively and make the conversation smooth and informative. Your confidence in making the switch is important to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Noel Wilford
September 24, 2025
5
out of
5
rating by Noel Wilford
"I had a great experience speaking with Kaitlyn over the phone. She was very kind, patient, and personable. Kaitlyn thoroughly explained all of my options regarding making adjustments to my policy and was patient answering all my questions. With her help I was able to add an additional policy and receive a better overall rate. Thankful for her help and would definitely recommend her service!"
We responded:
"Thank you, Noel, for sharing your experience! I'm happy to hear that Kaitlyn provided such excellent service and helped you with your policy adjustments. It's wonderful that you were able to secure a better rate with her assistance. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
Samir Ahuja
September 23, 2025
5
out of
5
rating by Samir Ahuja
"Candice Morton was absolutely awesome!! She was efficient and courteous and found us a great policy for home and auto insurance"
We responded:
"Samir, thank you for your feedback! I'm glad to hear that Candice was able to assist you with your home and auto insurance needs. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out!"
Chuy Medina
September 22, 2025
5
out of
5
rating by Chuy Medina
"Brenda helped me out! She is amazing I recommend her 100% she is always available to answer any questions! She made this process extremely easy!"
We responded:
"Dear Chuy, thank you for choosing our office, we strive to provide quick and knowledgeable service!"