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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda

Amanda

November 13, 2025

5  out of  5
rating by Amanda
"had a wonderful experience pairing with Olivia making sure all of my needs were met, she made sure i was offered the best deals/coverages that’ll benefit me best. very friendly and kind! would recommend to friends and family!!"
We responded:
"Thank you for your review, Amanda! I'm delighted to hear that Olivia provided you with such a positive experience and helped you find the best coverage options. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Veronica Fong

November 12, 2025

5  out of  5
rating by Veronica Fong
"Olivia walked me through my insurance needs and took all the stress out of it. She was kind, patient, and really easy to work with! Will definitely be returning with her in the future"
We responded:
"Thank you, Veronica! I'm happy to hear that Olivia made your experience stress-free and enjoyable. Our team is dedicated to providing kind and patient service. We look forward to assisting you again! Let us know if there's anything else we can do for you."
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Emily Bersosa

November 12, 2025

5  out of  5
rating by Emily Bersosa
"Olivia is so helpful, knowledgeable, and loves to help. She walked me through the process of selecting a policy that worked for me and my needs. She helped me understand everything and made sure I was satisfied. 10/10 service!!!"
We responded:
"Thank you, Emily! I'm delighted to hear that Olivia was able to assist you so effectively. It's wonderful that she guided you through the policy selection and ensured you were comfortable with everything. We appreciate your feedback and are always here if you need anything else!"
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Berenice Maldonado

November 7, 2025

5  out of  5
rating by Berenice Maldonado
"Exelente servicio y la atención al cliente plr parte de Brenda Medina fabulosa entendió todos mos dudas"
We responded:
"¡Gracias, Berenice! Me alegra saber que recibiste un excelente servicio y atención de Brenda Medina. Nos esforzamos por ofrecer la mejor experiencia posible. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Lili Grimaldo

November 6, 2025

5  out of  5
rating by Lili Grimaldo
"Muy buena atención, gracias a la señorita Brenda Medina por el apoyo y la atención brindada."
We responded:
"¡Gracias, Lili! Me alegra que hayas recibido una atención excelente de Brenda Medina. Nos esforzamos por ofrecer el mejor servicio posible. Si necesitas algo más, estamos aquí para ayudarte."
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Yoselin Garcia

November 6, 2025

5  out of  5
rating by Yoselin Garcia
"Agradezco sinceramente su excelente servicio y atención. Fue un placer contar con el apoyo de Brenda Molina quien me ayudo con todo este proceso Muchas gracias.."
We responded:
"¡Gracias, Yoselin! Me alegra saber que Brenda pudo ayudarte durante el proceso. Estamos comprometidos a ofrecer un servicio excepcional y apreciamos mucho tus palabras. ¡Estamos aquí para cualquier cosa que necesites en el futuro!"
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Lady Molina

November 5, 2025

5  out of  5
rating by Lady Molina
"Excelente atención, el personal muy amable sobre todo la Srta. Brenda Medina fue quien me atendió . Todo el tiempo fue muy amable quedé muy satisfecha con la atención brindada."
We responded:
"¡Gracias, Lady Molina! Me alegra saber que recibiste una excelente atención de nuestro equipo, especialmente de Brenda Medina. Nos esforzamos por ofrecer un servicio amable y satisfactorio. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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bardock y Leon gamer XD

November 5, 2025

5  out of  5
rating by bardock y Leon gamer XD
"Gracias por la atención recibida por Brenda Medina resolvió todas mis dudas"
We responded:
" ¡Hola! ¡Mi equipo y yo siempre estaremos aquí para ti! ¡Gracias por darnos la oportunidad de servirle cada día! - Cecy "
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Karla Ramirez

November 5, 2025

5  out of  5
rating by Karla Ramirez
"Highly recommend Brenda, I called for a home insurance. She is super nice, listen to all my concerns. She made the process stress free ans easy. If you looking for insurance make sure you ask for her.!! 1100/10"
We responded:
"Thank you for your 5-star review, Karla! My State Farm team and I are happy you had a great experience with Guadalupe finding homeowners insurance."
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Kelli Taylor

October 30, 2025

5  out of  5
rating by Kelli Taylor
"I needed to access my roadside service and Princess walked me through the app to get me to work!!! She’s AWESOME!!"
We responded:
"Kelli, thank you for sharing your experience! I'm happy to hear that Princess was able to assist you with the app and help you get to work. We appreciate your feedback and are always here to support you with any needs. Let us know if there's anything else we can do for you!"
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Tanner Owens

October 30, 2025

5  out of  5
rating by Tanner Owens
"Kaitlyn is the best!"
We responded:
"Thank you, Tanner! I'm happy to hear that Kaitlyn provided you with such a great experience. Our team is dedicated to delivering excellent service, and it's wonderful to know Kaitlyn is making a positive impact. If you need anything else, feel free to reach out!"
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road service 1

October 23, 2025

1  out of  5
rating by road service 1
"I was with GEICO insurance and she kept calling me to get insurance with them for $300 cheaper so I told her I wanted an insurance for two vehicles for full coverage for 6 months and they charged my credit card for almost $3000 and I still kept receiving emails from them that I had to pay $157 I also received a letter that I had to pay $463.90 for safety the insurance doesn't end till December so that makes no sense and after all they charged me 482.51 with out my permission because I don't even have automatic payments and they called me to pay another $157 and I said if this was over and they said yes and I received another letter that I had to pay another $463.90 and they threatened me that they were going to cancel my policy I don't feel safe my child driving like that I will never hire this agency again and the insurance company"
We responded:
"We’re really sorry to hear about your frustration and confusion with your policy, we completely understand how stressful that can be. Our goal is always to keep things as clear and simple as possible for our customers. Our notes show that our team reached out a few times to review the billing changes and help explain what impacted your rate, but we’d love another opportunity to go through everything together. Please reach out to our office so we can personally review your account and make sure everything is clear, accurate, and handled the right way. We truly appreciate your feedback and the chance to make this right for you."
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Erika Wos

October 11, 2025

5  out of  5
rating by Erika Wos
"Great service and thank you to karla for getting me in quick"
We responded:
"Thank you, Erika! I'm happy to hear that you received great service and that Karla was able to assist you promptly. We appreciate your feedback and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
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Francisco Trujillo

October 9, 2025

5  out of  5
rating by Francisco Trujillo
"Candice is incredible! Very knowledgeable and professional. She walked me through every step setting up my new policy. Great communication and adaptability. I could not have asked for a better person to guide me through this process! Thank you Ms. Candice!!!"
We responded:
"Francisco, thank you for your fantastic feedback! I'm delighted to hear that Candice provided such knowledgeable and professional service while guiding you through your new policy setup. Her dedication to clear communication and adaptability is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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A O

October 7, 2025

5  out of  5
rating by A O
"Lupe, and Kaitlyn were great! Thank you."
We responded:
"Thank you, A O! I'm happy to hear that Lupe and Kaitlyn provided you with great service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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amir poorghani

October 7, 2025

5  out of  5
rating by amir poorghani
"Nick was very helpful and he helped me save a lot of money on both my renters and auto insurance."
We responded:
"Thank you, Amir! I'm happy to hear that Nick was able to assist you with your insurance needs. We appreciate your feedback and are always here to help with any questions or future needs. Thanks for choosing us!"
Profile photo of Penelope LaLonde

Penelope LaLonde

October 6, 2025

5  out of  5
rating by Penelope LaLonde
"Mrs Lupe was amazing! She saved us around $500 as well as being very funny and polite!"
We responded:
"Thank you, Penelope! I'm so happy to hear that Lupe made such a positive impact and helped you save money. Her humor and politeness are truly appreciated by our team. If you need anything else, feel free to reach out!"
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Jacob Wiggins

October 6, 2025

5  out of  5
rating by Jacob Wiggins
"Lovely and seamless process while also having a polite and wonderful conversation. Miss Lupe saved me and my lovely wife tons of money"
We responded:
"Thank you, Jacob! I'm happy to hear that Lupe was able to assist you and your wife so effectively. It's wonderful to know that the process was smooth and enjoyable for you both. If there's anything else we can do for you, just let us know!"
Profile photo of Natalie Jones

Natalie Jones

October 6, 2025

5  out of  5
rating by Natalie Jones
"Great experience! Very patient and knowledgeable agent!"
We responded:
"Thank you, Natalie! I'm happy you had a great experience with our office. Your kind words about our patience and knowledge mean a lot. If you ever need anything else, feel free to reach out!"
Profile photo of Rachel Mozingo

Rachel Mozingo

October 5, 2025

5  out of  5
rating by Rachel Mozingo
"I’ve had such a great experience working with Olivia Alaniz and her team at State Farm. From the very beginning, She's been friendly, responsive, and genuinely focused on helping me find the best coverage for my needs. She takes the time to explain every detail clearly and never make me feel rushed or pressured. What I appreciate most is her consistency—whether I have a quick question about my policy or need guidance after a claim, I always get timely, professional, and compassionate service. It’s rare to find an insurance agent who truly goes above and beyond, but Olivia Alaniz absolutely does. Highly recommend!"
We responded:
"Thank you, Rachel, for sharing your wonderful experience! I'm delighted to hear how Olivia and the team have been able to provide you with such attentive and thorough service. It's fantastic to know that their dedication to clear communication and support has made a positive impact on your insurance journey. We’re always here to assist with any questions or needs you might have!"
Profile photo of Dorothy Webster

Dorothy Webster

September 30, 2025

5  out of  5
rating by Dorothy Webster
"Just moved from Colorado and found state farm agent Cecy Win agency. Dealt with Tamara, she made the transition so easy, explained everything in detail. Great experience!! I everyone is do friendly at that office, couldn’t be more please"
We responded:
"Thank you, Dorothy! I'm so happy to hear that Tamara made your transition smooth and that you had a great experience with our office. We strive to provide detailed and friendly service to all our customers. If you need anything else, feel free to reach out!"
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Jericca J

September 30, 2025

5  out of  5
rating by Jericca J
"PLEASE COME TO THIS GUY HE IS A GREAT PERSON VERY HELPFUL AND HE WILL GOET YOU TOGETHER. HE IS ALSO A GREAT COMMUNICATER."
We responded:
"Jericca, thank you for your enthusiastic feedback! I'm happy to hear that you found the service helpful and communication effective. If you ever have more questions or need assistance, feel free to reach out. We're here for you!"
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This is Me

September 30, 2025

5  out of  5
rating by This is Me
"James Khong was amazing! He spent a lot of time making sure I understood my policy and helped me get better coverage. After my calls with James, I feel much more secure with my insurance."
We responded:
"Thank you! I'm so happy to hear that James took the time to ensure you understood your policy and helped you find better coverage. Feeling secure with your insurance is important, and I'm glad we could assist you with that. If you have any more questions or need further assistance, feel free to reach out anytime!"
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High And Below

September 30, 2025

5  out of  5
rating by High And Below
"I had a great experience with James. He really went above and beyond to help me last week. The service was amazing, and for once, I felt respected and like my situation was being listened to. James was easy to talk to and was patient with me when I had questions."
We responded:
"Thank you! I'm happy to hear about your positive experience with James. It's wonderful to know that he provided attentive and respectful service. We appreciate your feedback and are here for any future needs!"
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peggy slater

September 26, 2025

5  out of  5
rating by peggy slater
"Tamara is wonderful and knowledgeable. Very energetic. I am moving to another state and Tamara made the transition easy Thank you"
We responded:
"Peggy, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Cecy"